SCP Certification
Speedware Certified under Prestigious SCP Program
SCP Program recognizes Speedware's Technical Support Excellence
 Since 2000, Speedware's technical support center has consistently achieved re-certification under the prestigious Service Capability & Performance (SCP) Standards program for the excellence of our technical support services. SCP certification assures our customers that they will continue to receive world-class customer support based on the industry's highest standards.
The SCP Support Standard is part of a suite of service capability and performance standards designed to improve the quality and effectiveness of technology service operations. A consortium of leading technology companies, along with the Association for Services Management International and Service Strategies Corporation, created the internationally recognized standards, which define best practices for delivering world-class technology service and support, quantify performance levels and establish a foundation to build on existing quality processes. Certification requires comprehensive audits and annual recertification to confirm that companies continue to meet the requirements of the program.
For more information, visit www.servicestrategies.com
or
click here to learn more about how our customers benefit
from SCP Certification.
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