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Support

At Speedware, we recognize the importance of offering world-class technical support to our customers. We also know that for you to concentrate on your core business issues, it is crucial that we provide leading information technology services that complement our software solutions. Our vision is to achieve a level of support excellence that exceeds customer expectations and differentiates Speedware in the marketplace by providing rapid responses to your requests, timely problem resolution, as well as up-to-date service and installation information.

Support Web site (SWS)

The Support Web site is your central source for all of Speedware Support's online services. Place support calls, access the knowledge base, download upgrades and documentation, and much more…

SCP certified

Speedware is proud to have consistently achieved re-certification under the prestigious Service Capability & Performance (SCP) Standards program. We were awarded this highly regarded certification after extensive audits of our customer support center. SCP Certification quantifies the effectiveness of customer support organizations and is based upon a stringent set of performance standards that represents best practices in the industry.

The importance of the SCP program as an ongoing quality initiative cannot be understated. It ensures that we maintain the very highest levels of service and support.

Our Offerings

Learn more about our support services and the benefits of being a supported Speedware customer.

Beta Program

Join the Speedware Beta Program and test-drive Speedware's newest technology before it is released to the public.

Documentation

Learn more about the product documentation available to you including the award-winning manuals, training materials for all our products, datasheets and technical papers on topics of interest to Speedware users.